NZGuitars.com : Filling you with GAS since 2003

Olderama wrote: ↑Fri Aug 13, 2021 5:27 pm Any news on the stolen gear?

Ironically the PRS SE has been returned to us. I think ... I think someone said it was discarded in a some bushs some distance from the shop.

Nothing so far that leads us back to the other guitars.

Thanks Dave. Not surprised to hear it mainly focuses on product, and that it's getting harder to stay on top of things. Nothing more generic like "we always greet a customer within X minutes of them walking in", like some other retail places? Oh right. Yes. -We always have someone at the ...

The thing that irks me with a lot of retailers is when they trot out the line: "No. We don't have it in stock but we can order it in..." I usually reply: "Yes. So can I." *stabs Molly* Of course we should have everything. *stabs Molly again just in case* Don't make me SEARCH cus...

Honest question Dave - what sort of training do your retail staff get? I find it really variable in the Wellington store, consistently better in Lower Hutt. Oh - that's a big topic. You might think that we get training on every product we sell so that we can be experts - but in reality it doesn't w...

Molly wrote: ↑Fri Aug 13, 2021 12:22 pm Red rag to a bull. I'd have touched EVERYTHING.

Like you need an invitatiomn, Molly

It'd be like "Sir, please don' tou ..." oh you've already fingered the Soldano. Nice.

JB - settle down.

That sucks, Slowy. I wasn't meaning to infer that the lack of service was in some way related to you. Apologies. Having grumpy customer is great training but so frustrated as for many customers - there are other options - people can purchase elsewhere and overseas so we do need to work harder to kee...

I've been the point of one of those situations. Customer came in and I had another customer who had said he was coming in at 2pm and he did. So I had to leave the other customer with someone else whilst I worked with the guy who had come in specially at 2pm. The original customer didn't want to talk...

What is this antiquated database you're using, and is it related to the new website being such a source of eye-diarrhea? OPEN customer.database SEARCH "starfire" SET customer.discount.amount="flute" CLOSE customer.database There. That will teach you. How dare thee lay insults to...

To be fair, that predated the heart attacks. :wink: OPEN customer.database SEARCH "hamish denston" SET customer.discount.amount=0 CLOSE customer.database OPEN customer.database SEARCH "hamish denston" SET customer.title="Miss" CLOSE customer.database OPEN customer.data...

candiman wrote: ↑Wed Aug 11, 2021 8:12 pm
Hope you have a swift recovery.

Dave

I am back to normal. Smoked a couple of good serves and good forehands at tennis tonight. Still move like a bumbling elephant on drugs though.

Jay wrote: ↑Mon Aug 09, 2021 8:50 pm Does RS sell second hand coates?

Coates?

sizzlingbadger wrote: ↑Mon Aug 09, 2021 4:46 pm I wonder if someone just got frustrated trying to order them on the new website

Careful - that's my heart you're playing with. And it's already screwed.

matman wrote: ↑Mon Aug 09, 2021 3:49 pm I see that it's been snowing again. Please stay away from your camera or else you'll give all of us (another) heart attack (and get all of us on our work computers in trouble) - again!

Oh my goodness - that is a deep dive.

Nice work.

WellyBlues wrote: ↑Mon Aug 09, 2021 11:50 am How are you Dave? We had heard you'd been back in hospital. I assume you're back on deck now.

Yep - just clocked up heart attack number 3. So that's a bit sh1t. But I was back working from home the next day so I am very lucky and grateful.

Do you think they knew what they were looking for, or just went off the price tags? Also, I have an alibi. :shifty: I don't know all the info but it seems calculated. I don't think someone just drove past and went 'aw yeah lets nick them' - not a crime of opportunity. But who knows. Criminals are d...