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Re: Trigger happy disputes TM buyer

Posted: Wed Jul 13, 2022 11:42 am
by codedog
Reg18 wrote: Wed Jul 13, 2022 5:32 am So after I asked for a video of issue so I can see and hear what they are describing 2 days ago I’ve had radio silence. In my head this means either 2 things, 1:they have realised the error of there way and just going to leave it or
2: they are re-grouping for there next attack which from previous experience is going straight to small claim.

Or maybe they have just been busy.
Just curious, what were they actually describing?

Re: Trigger happy disputes TM buyer

Posted: Wed Jul 13, 2022 5:21 pm
by Reg18
codedog wrote: Wed Jul 13, 2022 11:42 am
Reg18 wrote: Wed Jul 13, 2022 5:32 am So after I asked for a video of issue so I can see and hear what they are describing 2 days ago I’ve had radio silence. In my head this means either 2 things, 1:they have realised the error of there way and just going to leave it or
2: they are re-grouping for there next attack which from previous experience is going straight to small claim.

Or maybe they have just been busy.
Just curious, what were they actually describing?
They didn’t describe a sound, they just said they couldn’t get it to sound like the fuzz on the video. Hence my request for more a video with more details.

Re: Trigger happy disputes TM buyer

Posted: Wed Jul 13, 2022 6:18 pm
by robthemac
Reg18 wrote: Wed Jul 13, 2022 5:21 pm
codedog wrote: Wed Jul 13, 2022 11:42 am
Reg18 wrote: Wed Jul 13, 2022 5:32 am So after I asked for a video of issue so I can see and hear what they are describing 2 days ago I’ve had radio silence. In my head this means either 2 things, 1:they have realised the error of there way and just going to leave it or
2: they are re-grouping for there next attack which from previous experience is going straight to small claim.

Or maybe they have just been busy.
Just curious, what were they actually describing?
They didn’t describe a sound, they just said they couldn’t get it to sound like the fuzz on the video. Hence my request for more a video with more details.
What? The pedal didn't sound the same as your demo with a completely different guitar and amp? Shocking.

Re: Trigger happy disputes TM buyer

Posted: Wed Jul 13, 2022 7:31 pm
by FuzzMonkey
robthemac wrote: Wed Jul 13, 2022 6:18 pm What? The pedal didn't sound the same as your demo with a completely different guitar and amp? Shocking.
I'm not condoning their behaviour, but as others have said, he's probably a young player with limited experiment in terms of gear. I think we've all fell in love with a pedal at some point after seeing a clip online only to be disappointed that it didn't sound like it did in Pete Thorn's demo. :(

Re: Trigger happy disputes TM buyer

Posted: Sat Jul 16, 2022 10:19 am
by Reg18
So I emailed 3 days ago with a polite
“How is the pedal going? Thought I would just check in”

To which I’ve had no reply again.

I’m assuming they have decided to leave it but who knows.

Re: Trigger happy disputes TM buyer

Posted: Sat Jul 16, 2022 4:33 pm
by FuzzMonkey
Reg18 wrote: Sat Jul 16, 2022 10:19 am So I emailed 3 days ago with a polite
“How is the pedal going? Thought I would just check in”

To which I’ve had no reply again.

I’m assuming they have decided to leave it but who knows.
That's all you can do. Put the ball in their court and be open to discussion and have a willingness to help.